FAQs

G. Cronin & Sons Inc

  • Do you provide service 24/7?

    Yes, we deliver 24-hour home heating and oil service throughout our service area. Our emergency heating support is available outside regular business hours to ensure your home remains comfortable and safe at all times.
  • Do you offer contracts or maintenance plans?

    Yes, we offer a Comfort Plan and annual service options designed to maintain your heating system's efficiency and reliability. Please contact our office today for more information about our comprehensive home heating and oil services in Norfolk, MA and neighboring communities.
  • Do you have any new customer discounts?

    At this time, we don’t offer new customer discount promotions. G. Cronin & Sons Inc believes in transparent, fair pricing for all customers and treats everyone equally without gimmicks. We also don’t require long-term contracts—if you’re ever unhappy with our services, you’re free to purchase oil or service elsewhere.
  • How do I contact you after hours?

    For after-hours assistance, our answering service will contact an on-call emergency technician to help you. Our office operates Monday through Friday from 8:00 AM to 4:30 PM for routine service requests. We're committed to delivering reliable home heating and oil service to our community whenever you require assistance.
  • Are there rebates or incentives for upgrading my system?

    High-efficiency heat pump water heaters may qualify for rebates or incentives through state programs or utility providers such as Mass Save. Please contact us to discuss how these opportunities might apply to your home.